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brand

What is Bare Pets?

Bare Pets is simple, honest, and nutritious pet food. We aim to bring transparency to an industry filled with misleading practices. Our goal is to focus on pet health and well-being. We do this by offering innovative, high-nutrition products. As a modern brand, we empower pet parents. We do this through honest education and by making premium pet care accessible.

How does Bare prioritize sustainability?

We aim to reduce our environmental impact. We do this by using eco-friendly packaging and sourcing responsibly. That way, we can lessen our carbon footprint. We aim to help the planet by making conscious choices. We’re doing this for our furry friends and future generations.

product

What ingredients do you use in your pet food products?

Our pet food uses premium ingredients. We only choose ingredients high in nutrition but few in calories. This means real meat and fresh fruits and veggies. There are no fillers or artificial preservatives, ingredients, or colors. No nasties!

Does Bare contain artificial preservatives, artificial ingredients, or colors?

Never! We’re proud to say that Bare products are free from all the “B.S”. (bad stuff). We believe in providing only the best for your furry family members.

How did you formulate your pet food?

Animal nutritionists with 20+ years of experience in pet food make all our recipes. This is not a veterinary discipline but an animal science discipline. This is practiced in European universities.

Do you have hypoallergenic options?

We are soon launching new recipes for 100% fresh beef kibble and 100% beef wet dog food, as well as hypoallergenic lamb. Looking for something else? Let us know here! Join our mailing list at the footer of www.barepets.com to get early discounts on new products.

Can I feed this adult dog food to my senior dogs?

Our current recipe is suited for adult dogs. We are actively working on a specialty diet specifically for senior dogs, which will be released in the future. Technically, it is safe to feed this to your fur babies, but it is always best to seek your veterinarian’s advice when introducing new foods especially when not targeted for a specific age range that your dog is not a part of.

To help you with that, we have a complete list of our ingredients plus actual % amounts on our website under each product here:  https://www.barepets.com/shop/

Can I feed adult dog food to my puppy?

All of our current recipes are made for adult dogs of all breeds. However, if your dog is a small breed, they can start feeding on adult dog food as early as ten months for specific small breeds. Medium to larger breeds can move to adult dog food at 1 year and older.

If your dog is younger than ten months, our recipes are still safe for your dog to eat. However, we recommend using our food as a mealtime enhancer or topper instead of a complete and balanced meal.

What is the shelf life of Bare products after opening?

All of the dog food in our warehouse is fresh from the manufacturer. We will NEVER sell expired or close-to-expiring dog food.

Once opened, Bare kibble typically has a shelf life of about 4 to 6 weeks if stored properly in an airtight container and kept in a cool, dry place. For the best quality and freshness, it’s recommended to consume the kibble within this timeframe.

For Bare wet food, a properly stored opened pouch should be consumed by your pet within a maximum of 3 days.

How do I transition my dog to Bare food?

To transition your dog to a new food, start by gradually mixing in the new food with their old food. Slowly increase the ratio of new food to old food over 7-10 days until your dog is fully transitioned.

You may also check out our feeding guide and calculator here: https://barepets.com/feeding-calculator

How much is Bare? Do you have trial or sample packs?

Yes! We have sample sizes of all of our recipes available on our store so you can try a smaller size to see if your dog loves it before completely transitioning them over to our healthier options.

Our sample packs are typically all available for less than PHP 300. To find out more details, please check out these useful links for our full size prices:

TikTok: https://www.tiktok.com/@barepets

safety

How do you ensure the safety of your pet food products?

We care a lot about pet safety. Our pet food goes through strict quality checks. This includes careful testing at every step of the manufacturing process. All our products are AAFCO-approved. They meet or go beyond safety standards.

Where are Bare Pets dog food products manufactured?

Our dog food is proudly made in Europe and Thailand, where we follow strict quality control standards. Our manufacturing partners prioritize pet health just as much as we do. When you buy Bare, you can trust that your pet’s food is made with great care and attention.

How are your ingredients sourced?

We choose only the best ingredients. We work with trusted suppliers who care about honesty and sustainability, just like we do. Our ingredients are carefully picked to give your pet the important nutrition they need. They are made for a healthy and balanced diet.

What is AAFCO? Does Bare Pets meet their guidelines?

AAFCO stands for the Association of American Feed Control Officials. They set rules and guidelines for making pet food. At Bare Pets, we’re proud that our products meet or exceed AAFCO guidelines. This means our pet food is balanced, giving pets the essential nutrients they need to stay healthy and thrive.

Are your pet food products FDA-approved?

The FDA doesn’t approve individual pet foods. We strictly meet the local requirements set by the Bureau of Animal Industries. This is reflected in our manufacturing process. This ensures our pet food is made to the highest standards of safety and quality. 

feeding

How do I determine the right portion size for my pet?

The right serving size for your pet depends on certain factors. This includes your pet’s age, weight, activity level, and health. You can find general feeding guidelines on our packaging and website. For the best advice, talk to your veterinarian. You can use our free feeding calculator to see how much food your pet needs and how long our products will last.

Do you have any feeding tips?

Feeding your pet is a special time to bond and nourish them. Here are a few tips:

  1. Establish a regular feeding schedule
  2. Provide fresh water at all times
  3. Monitor portion sizes
  4. Observe your pet’s behavior and body condition.

Remember, every pet is unique, so it’s important to consult with your veterinarian for personalized feeding advice.

orders

How does your subscription program work?

Our subscription program makes it easy to get regular deliveries of your favorite Bare products. When you subscribe, you’ll enjoy:

  • Automatic shipments
  • Special discounts
  • Total flexibility
  • Adjustable subscription as needed

It’s an easy way to ensure your pet always has the food they need. For more information, visit www.barepets.com.

When will I be billed?

You’ll be billed for your subscription at the time of each shipment. The billing frequency depends on the delivery schedule you’ve selected. We’ll also notify you before any charges are made. This allows you to make any necessary adjustments. You can also cancel your subscription at any time from your Bare account.

What payment methods do you accept?

We accept major credit cards, debit cards, and most online payment options in your country. At checkout, you can pick your payment method. Then, you can finish your purchase securely.

How do I make changes to my subscription & update my account?

Managing your subscription is easy. Simply log in to your account on our website. This is where you can make changes to your subscription. You can also update your account information and manage your delivery details. If you encounter any issues or need further assistance, our customer support team is ready to help you.

Do you offer Bare Pets product’s on Shopee?

Yes, we do! Check out our store here: https://shopee.ph/barepets 

Do you offer Bare Pet product’s on Lazada?

Yes, we do! Check out our store here: https://www.lazada.com.ph/shop/bare-pets/

Can I change how often my subscription is delivered (frequency)?

Yes, you can! From your account dashboard, navigate to subscriptions. 

From there, you can edit your subscription. Click the button that says “Change subscription option.” Then, you can adjust how often your order will be shipped.

shipping

How long does shipping usually take?

For Metro Manila orders, we hand over orders before 2 PM for fulfillment. If an order is after 2 PM, it is handed over at 2 PM the next day. Once handed to our fulfillment team, orders are delivered within 1-3 business days. Please note that Sundays are not included. This schedule may also be affected by holidays or national promo sale days.

For orders in Singapore, Australia, Malaysia, and Hong Kong, all orders are delivered on the same day.

Do you offer free shipping?

Yes! We offer free shipping on orders above 2,000 PHP ($35 AUD, 54 SGD). Keep an eye out for promotional offers or check our website for more details on our current free shipping policy.

 

We may at times have promotions such as free shipping in select locations or with different order values than shared above.

returns

Can I return a product if my pet doesn’t like it? Do you have a money-back guarantee?

We understand that every pet’s taste preferences may vary, and that’s okay! At Bare, we stand behind the quality of our products and want you and your pet to be completely satisfied.

If you (or your pet!) are not satisfied with your purchase, we offer a money-back guarantee. Learn more about the details and steps here.

What happens to our return orders?

We donate any returned orders to our partner shelters and animal organizations. They are listed at the bottom here.

perks

Do you offer any discounts or rewards for loyal customers?

Yes, we do! We value our loyal customers. When you join our subscription program, you get special discounts and rewards. We also have promotions and special offers just for our subscribers and regular customers! 

Are there any benefits to referring a friend to Bare?

We have currently suspended our personal affiliate option. You can still refer customers through Lazada, Shopee and TikTok Shop for up to a 20% affiliate commission.

Can I earn rewards for leaving product reviews?

Definitely! We value your feedback. By leaving a product review, you not only help other pet parents make informed decisions but also can earn loyalty rewards as a valued Bare Pets parent.

Do you have an affiliate program for current and potential pet consumers?

We have currently suspended our personal affiliate option. You can still refer customers through Lazada, Shopee and TikTok Shop for up to a 20% affiliate commission.

How can I apply as an affiliate of your brand?

We have currently suspended our personal affiliate option. You can still refer customers through Lazada, Shopee and TikTok Shop for up to a 20% affiliate commission.

rewards

Do you offer loyalty rewards and points?

Yes, we absolutely do. We offer loyalty rewards called “Pack Points” and you can learn more about them on our customer loyalty program page.

My pack points don’t work with my coupon, why is that?

Sadly at this time, coupons and ongoing promotions cannot be combined with points.

How can I earn more rewards?

  • There are a number of ways to increase you pack points! 
    • Earn 100 pts (equal to 100 PHP) on your first purchase of 500 or more!
    • Earn 4% back on all purchases. So you can earn 4 pack points for every 100 PHP spent.
    • Earn 3 pack points when you login each day. (Thats 3 free pesos per day!)
    • Earn 50 pack points when you leave us a positive review. 
    • Earn 100 pack points when you sign up!

How much are my pack points worth?

Every pack point is equal to 1 PHP. (.03 AUD, .14 HKD, .02 SGD, etc.)

Why is it not letting me redeem my pack points?

You must redeem a minimum of 150 pack points. You must have a minimum cart of 500 PHP (13.24 AUD, 68.28 HKD, 11.81 SGD, etc.) to redeem pack points. If you meet these criteria and are still experiencing any problems, please reach out to us here.

Do pack points expire?

Nope, your pack points will never expire!

affiliate

What happens if my referral refunds their order?

If your referral gets a refund, we can’t reward you for that order.

Are there any costs for joining the affiliate program?

No, there are no costs for joining our affiliate program. There are also currently no wait times!

What are the benefits of being an affiliate?

As an affiliate, you can share a discount with friends and family. You also earn a percentage of their orders. You gain access to our private group for creators and affiliates. In this group, you can learn how to make more money as an affiliate. You can join weekly challenges, and interact directly with the Bare Pets team.

What is your exclusive Facebook group for?

Our exclusive Facebook group is designed to help affiliates and creators create the best content, learn how to earn more as an affiliate with tips and tricks, participate in weekly challenges, and have direct interactions with the Bare Pets team and owners.

How can I join the referral program?

You can learn more about the program here.
Once you’re ready, you can sign up at the bottom of the page.

What are the payout options?

We currently offer payouts via PayPal. Soon, we will have more options available.

Where can I find my affiliate link?

You can find your affiliate link by going to the bottom of our affiliate page

Enter the email you used to sign up. Once you have the email you used to sign up with, your rewards, affiliate link, and other information will be made available to you. 

Where can I track my performance?

You can view your performance at the bottom of our affiliate page

Enter the email you used to sign up. Once you enter the email you used to sign up with, your rewards and performance will be made available to you.

Barepets

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