Bare Pets Privacy Policy

Effective Date: Oct 1, 2023

Welcome to Bare Pets! This Privacy Policy explains how Bare Pets (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of our customers and visitors (“you” or “your”). By accessing or using our website, mobile applications, products, and services (collectively, the “Services”), you consent to the practices described in this Privacy Policy.

1. Information We Collect:

a. Personal Information: We may collect personal information, such as your name, email address, mailing address, phone number, and payment details when you make a purchase, create an account, or contact us at hello@barepets.com for support.

b. Pet Information: To provide personalized services, we may collect information about your pets, such as names, breeds, and preferences.

c. Usage and Device Information: We collect information about your interactions with our Services and the devices you use, including IP address, browser type, operating system, and mobile device identifiers.

d. Location Information: With your consent, we may collect precise location information from your mobile device.

e. We also collect information automatically through cookies, pixels, and similar technologies when you use our website or connect with us through Meta products (like Facebook or Instagram). This includes data such as device identifiers, browser type, and interaction data for analytics and advertising purposes.

2. How We Use Your Information:

a. To Provide Services: We use your information to process orders, provide customer support, and personalize your experience.

b. Communications: We may send you transactional emails, newsletters, and promotional offers. You can opt out of marketing communications at any time.

c. Analytics: We use data analytics to improve our Services, products, and user experience.

d. Legal Compliance: We may use your information to comply with legal obligations or protect our rights and interests.

e. We may use your information to:

Improve and personalize our marketing through platforms such as Meta, Google, TikTok, and Klaviyo.
Measure the effectiveness of ads and website interactions using tools like the Meta Pixel and Conversions API.
Provide you with relevant offers, ads, and content.

3. Sharing Your Information:

a. Service Providers: We share your information with trusted third-party service providers for payment processing, shipping, and other essential services.

b. Legal Disclosures: We may disclose your information in response to legal requests or to protect our rights, property, or safety.

c. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

d. We may share limited information with advertising and analytics partners (such as Meta, Google, or TikTok) to help deliver ads and measure their performance. These partners may combine this data with other information they hold in accordance with their privacy policies.

You can manage or opt out of these uses by adjusting your ad settings on each platform.

4. Your Choices:

a. Account Information: You can update or delete your account information by logging into your account settings.

b. Cookies and Tracking: You can manage cookies and tracking preferences through your browser settings.

c. Location Information: You can control location services through your device settings.

d. Opt-Out: You can opt out of marketing communications by following the instructions provided in the messages.

e. If you would like to delete your personal data collected by Bare Pets or through our Facebook app, you may:

Email us at hello@barepets.com with the subject line “Data Deletion Request,” or
Visit our Data Deletion page at [barepets.com/data-deletion] (if you add one).

Upon receiving your request, we will delete your personal information from our records and confirm the deletion, unless we are required to retain certain information by law.

5. Security:

a. We employ reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

b. Accessibility of This Policy – This Privacy Policy is publicly available and accessible globally without restriction. It can be accessed at https://www.barepets.com/privacy-policy and is open to Meta’s crawlers for verification. We do not use geo-blocking or authentication barriers to access this page.

6. Children’s Privacy:

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at hello@barepets.com to remove the information. We retain your personal information only as long as necessary to provide our services, comply with our legal obligations, or resolve disputes.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and provide prominent notice if there are significant changes. We encourage you to review this Privacy Policy periodically. You may contact our Privacy Team directly at hello@barepets.com.

8. Contact Us:

If you have any questions about this Privacy Policy or our practices, please contact us at hello@barepets.com.

Thank you for trusting Bare Pets with your information. We are committed to protecting your privacy and providing a safe and enjoyable experience for you and your pets!